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OUR CUSTOMERS SPEAK
Buying 3rd Mercedes Benz from Long tells --- certainly customer for life!!!
Dear Mr. Thomas, Several Weeks ago, my wife and I purchased our third Mercedes, a 2006 ML 350. We previously had purchased our second Mercedes, a 2003 ML 320, in February 2004 from Long of Chattanooga. We also own a 1990 190 Mercedes sedan. We wanted you to know how thoroughly satisfied we were with all of the personnel at Long. Neil Sobel, our salesman, was specially knowledgeable, professional, and attentive, in helping us to make our decision as to which vehicle to buy. Don Gentry spent hours with us trying to help with the financing. He has the patience of job. We finally settled on your new program, the one-day lease, which was satisfactory to all of us. If the car performes as well as the dealership, then all will be well. Thanks to all of you for a pleasant experience... Sincerely R. E. J.
A "Great Thank You" from an executive of the county!!!!
Dear Nelson: Thank you and your staff for your thoughtfulness and effort given to help me in the past few weeks. Neil sobel and Robin Thomas deserve special mention. They are wonderful customer servants and I am sure you are glad to have them as your team. You and your company are very important to the Hamilton County community. If I can ever be of assistance to you in any way, please feel free to call on me. Sincerely, L. L. H. Chariman
Customer wants to buy cars only from Long of Chattanooga!!!!
Mr. Long, Bruce and I just wanted to thank you and tell you how much we enjoyed our experience of buying our Mercedes at your dealership. Niel Sobel was out Sales representative, and he could not have been more professional and kind to both of us during the process. He went out of his way to help us find the Mercedes we wanted and make my dream of owning a Mercedes come true. It is people like Neil, which will keep me coming back back to Mercedes from now on to buy all of my cars. Also, Don Gentry was extremely helpful in answering all of our questions and determining which other options to add on to our purchase. Reggie Elder was thoughtful enough to send us a letter making sure that we were completely satisfied with our purchase -- and he was also very personable to us when we were in your dealership. Thank you again for all the help we received in giving us the complete satisaction with our mercedes purchase. Sincerely B.P Chattanooga
6039 International Drive
Chattanooga, TN - 37421
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